Capture proof that sticks
What is electronic proof of delivery?
Electronic proof of delivery (ePOD) is a digital record that a delivery was made. In Geo2, the driver captures photos, a customer signature, barcode scans and notes at each stop, along with a time stamp and location. The record is stored and synced with the Geo2 Hub, so it can be checked later without paperwork.
Disputed deliveries, missing items, and unclear handoffs cost time, money, and trust. Geo2 gives you everything you need to verify every delivery clearly and accurately, and build confidence with your customers.
Drivers can collect:
- Customer signatures
- Multiple delivery photos
- GPS-tagged delivery locations
- Custom fields for delivery-specific data
such as temperature logs, seal codes, or special conditions
- Time and date stamps
- Notes about the drop or safe place
- QR or barcode scans for packages or products
- Partial delivery tracking for individual items
Every record is stored, synced with the Geo2 Hub, and fully accessible, with no paperwork and no guesswork.
Built for real-world deliveries
For solo drivers
- Prove each delivery with signatures, photos, and barcodes
- Log safe place notes and mark failed attempts
- Avoid disputes with time-stamped visual records
For teams
- Standardize how drivers log delivery outcomes
- Track PODs for every route and stop
- Review images, notes, and timestamps in real time
For enterprise
- Record POD at the package or product level
- Capture partial deliveries or damaged items per order
- Customize your POD workflows with templates
- Sync delivery data across systems via API
Features of Geo2 electronic proof of delivery
Why teams choose Geo2 for proof of delivery
- Eliminate delivery disputes with visual confirmation
- Speed up every drop with built-in scanning and capture
- Track exactly what was delivered and what wasn’t
- Keep accurate records without extra admin
- Give customers visibility with automated updates and links
How ePOD works, step by step
- Arrive at the stop. Open the stop in the app.
- Capture the proof. Take one or more delivery photos, collect the customer signature, and scan the package or product barcodes.
- Add the details. Add notes about the drop or safe place, and any custom fields your process needs, such as seal codes or temperature logs.
- Record the outcome. Mark the delivery as complete, or log a failed attempt.
- Review in the Hub. Teams see images, notes and time stamps for every route and stop.
Who it is for
Solo drivers use ePOD to prove each delivery and avoid disputes. Team managers standardize how drivers log outcomes and track PODs for each route. Enterprise operations record POD at the package or product level, capture partial deliveries or damaged items per order, and customize POD workflows with templates.
Drivers have captured more than 740,000 proofs of delivery on the Geo2 platform since January 2024.
Benefits
- Fewer disputes. Time-stamped photos and signatures show what happened at the door.
- Clear failed attempts. Notes about the safe place and failed attempts are kept with the record.
- Less admin. Records are stored in one place, so there is no paperwork to file.
- Customer visibility. Customers can receive automated updates and links to their delivery information.
Limits and requirements
- ePOD is part of the Geo2 app, which requires iOS 17.0 or later on iPhone.
- Proof of delivery is included on the free plan.
- Custom POD workflows with templates, and API sync of delivery data, are described for the Enterprise use case.
- The app may use your location even when it is not open, which can reduce battery life.
