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What Does Back Order Mean? An In-Depth Exploration.

What Does Back Order Mean? An In-Depth Exploration.

In the realm of commerce, a well-managed inventory is like the sturdy keel of a ship. It ensures the survival of your business amidst the unpredictable waves of the market. However, unexpected surges in demand or disruptions in supply chains can steer any enterprise towards the treacherous shoals of scarcity, often resulting in back orders. Understanding the concept of back orders (also written backorders) is crucial, not only for maintaining operational efficiency, but, also for upholding customer trust. This understanding serves as the compass that guides businesses through the turbulent demands of the modern market.

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7 Ways to Improve Customer Service in Logistics.

7 Ways to Improve Customer Service in Logistics.

It’s imperative in logistics to provide great customer service. Happy customers help you to grow. They reward you with repeat business and great reviews and will recommend you to others. The service you give your customers influences your reputation and standing. Customers simply want a hassle-free experience, where delivery is fast and the costs are good value. They expect to receive exactly what they ordered and to be able to return items easily and cheaply. So how can you optimise your logistics operation to ensure a fast, accurate and quality fulfilment experience at a cost that’s both attractive for the consumer and profitable for you? Here are seven ways to improve your logistics customer service.

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Ecommerce Delivery: Types of Shipping Methods

Ecommerce Delivery: Types of Shipping Methods

Nearly a quarter of ecommerce purchases are abandoned by shoppers because delivery is too expensive, too slow or the options are too limited. To maximise their sales, ecommerce companies need to provide delivery options that suit their customers’ needs for convenience, delivery speed and price. But to make a healthy profit, they must also ensure they can meet these desires in a way that is cost-effective. There are lots of shipping methods that ecommerce companies can choose from. But which is best for your business? To help you choose, here are the pros and cons of the most common types of ecom shipping solutions for ecommerce businesses.

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E-commerce Logistics and its Impact to Online Businesses

E-commerce Logistics and its Impact to Online Businesses

Running an e-commerce business comes with unique challenges, with logistics often being one of the toughest. Effective logistics are crucial for ensuring customer satisfaction, timely deliveries, and a smooth supply chain. In this post, we’ll explore the ins and outs of e-commerce logistics and give you the tools you need to enhance your logistics processes.

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What is Capacity Requirement Planning with Examples

What is Capacity Requirement Planning with Examples

In the world of supply chains, where demand and supply are always changing, businesses face a big challenge: they need to stay flexible and control how much they make. Capacity Requirement Planning (CRP) is at the center of this challenge. It's like the conductor of an orchestra, deciding how fast, how much, and how well everything should be done. Whether you're a Supply Chain Manager, Operations Planner, Business Analyst, or Transport Planner, understanding CRP is super important for making sure your supply chain can handle changes in the market.

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The Ultimate Guide to Choosing a Transport Management System.

The Ultimate Guide to Choosing a Transport Management System.

Your choice of transport management system – or TMS – is critical to your distribution operation. It directly influences your ability to deliver goods to your customers accurately, quickly and efficiently. The right solution can enhance transport data visibility, planning and operational efficiency across your fleet and logistics activities.

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What is a Transport Management System?

What is a Transport Management System?

A Transport Management System (TMS) is a breakthrough for logistics managers, fleet operators, and supply chain professionals. Traditionally, transportation management was manually done using spreadsheets, emails, and phone calls. A TMS automates these processes, providing a centralized platform for all transportation-related activities. In this blog, we'll explore what a TMS is, its benefits, features, and how it can transform your logistics operations.

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What is a TMS - Transport Management System?

What is a TMS - Transport Management System?

A transport management system – or TMS – is a type of software for helping companies that make deliveries with planning, managing and optimising their logistics operations. TMS software ranges in its features, complexity and pricing – from simple solutions with only minimal functionality, right up to comprehensive systems with a wide range of features that integrate seamlessly with other business software.

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What is Estimated Time of Arrival? ETA & ETD Explained.

What is Estimated Time of Arrival? ETA & ETD Explained.

In our fast-moving, connected world, time isn't just about hours and minutes. It's about whether businesses are on track, meals are served hot, or packages are delivered on time. The terms ETA (Estimated Time of Arrival) and ETD (Estimated Time of Departure) have become key indicators of efficiency and reliability. We'll explore how ETA and ETD are crucial not only in transport and logistics but also in making our daily lives run smoother.