Last Mile Tracking

Last mile tracking is the process of monitoring a delivery's final journey. It follows a package from a local distribution center or transportation hub to the recipient's doorstep. This system provides visibility for both the logistics company and the final customer.

What Is Last Mile Tracking?

Last mile tracking is the technology used to oversee the very last step of the supply chain. This phase begins when a parcel leaves a local depot and ends when the customer receives it. It uses GPS and mobile networks to show where a driver is in real time.

Key Features

Modern tracking software typically includes:

  • Real-time updates: location data is sent from the driver's device to the dispatch team, so every active route is visible.
  • Proof of delivery: a digital signature or photo is captured and uploaded at drop-off.
  • Automated alerts: customers receive text or email updates with the expected delivery window and any delay.
  • Route optimisation: tracking is often paired with route planning to find the best path and reduce delivery time.

For a full guide, read our complete guide to last mile tracking.

Frequently asked questions

This stage involves moving small goods to many different places. Unlike shipping a full truck to one store, drivers must make many stops. They face traffic and parking issues. This takes more time and fuel.