Delivery Instructions

Key Features

• Customisable Notes: You can add delivery instructions that are tailored to the drop-off location, like "Leave package at back door" or "Call upon arrival."
• Contact Preferences: Specify how you want the driver to get in touch, such as requesting a call or a text message before they arrive.
• No-Contact Options: Provide directions for a no-contact delivery, such as leaving parcels at the doorstep to ensure safety for both the driver and the recipient.
• Special Handling Needs: If you're shipping perishable items, fragile goods, or packages that need extra care, you can add notes for special handling.

Why are they useful?

Clear delivery instructions make the entire process smoother for everyone involved. For drivers, it means fewer redelivery attempts, saving time and fuel. For customers, it ensures their packages arrive as expected, which boosts satisfaction. Ultimately, it helps streamline the entire delivery operation by reducing delays and making routes more efficient.

Geo2's Approach

Geo2 makes it simple to manage delivery notes. Users can add and access instructions for each drop-off directly within the platform. These notes are linked to the order and are immediately available to drivers on the Geo2 mobile app. This ensures all special requirements are communicated clearly, helping drivers get the job done right.